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Refund Policy

 

Fees and Charges
By enrolling in the course, you agree to pay the course fees (plus applicable surcharges) for the course using the payment method you have selected under the course Enrolment Agreement.
You are required to pay the full amount of the course fees even if you do not complete your course.
Student fees will include the necessary e-learning resources such as online interactive resources, online pdf’s or workbooks dependent upon the course of study chosen.


Refund Policy
You will be eligible for a full refund of fees paid if Ecom Secrets cancels the nominated course before you have logged in to access the course.
If you, the student, decide to cancel within the 7 day money-back guarantee period, then the full amount would be refunded. After 7 days the money back gurantee period expires.
Ecom Secrets does not offer full refunds outside of the 7 day period under any circumstances due to our significant intellectual property and goodwill. If you have further questions, please contact us at: info@ecomsecrets.com


Course commencement
Unless otherwise agreed, the agreed course commencement date will be the date of issuance of a username and password for online course access.


Unlimited Access
Unlimited access means that your course access does not expire. Therefore, as long as you are active for any time, your login and password will remain active so that you can access your course.